Dock Duty Supervisor APPLY NOW
ORCC was established in 2001, and has a focus on the development of recreational, pre-competitive and competitive athletes of all ages in the disciplines of sprint canoeing, kayaking, surf ski, outrigger, and dragon boat paddling. Youth programs include Canoe Kids Summer Camps, Youth Summer Camps and sprint training programs. Adult programs include masters sprint paddling, surf ski, dragon boat, outrigger, and stand-up paddling (SUP). The club also offers recreational and competitive programs for adults and youth living with a physical (Para) or intellectual (Paddle All) disability. ORCC athletes compete and succeed at the divisional, provincial, national and international levels of competition.
The primary responsibilities of dock duty supervisor are to supervisor the dock duty evening staff and provide exceptional customer service to ORCC members and visitors. This includes answering questions from the membership and general public, instructing the members how to use the equipment, ensuring the safety of the members when they are on the water, answering and checking the phone messages, and helping out staff where necessary.
Essential Qualifications:
- University degree and 2 years work experience in a customer service role; or 5+ years work experience in a customer service role or similar
- Police Vulnerable Sector Check
- 1st Aid, CPR-C and AED Certified by start date
Assets:
- Previous experience with Sprint Canoe & Kayak, outrigger, recreational canoe and kayak, and SUP
- Supervisory experience
- Outstanding communication, organization collaboration and leadership skills
Specific Duties:
- Greeting the public/members and providing information about our club and programs
- Ensure unsupervised paddlers leaving the dock are in compliance with club policies
- Provide safety supervision for the dock area
- Assist in responding to emergencies as needed and completing necessary reports
- Closing up and securing building at the end of the day
- Ensure all safety protocols are followed around the dock area
- Instruct members how to properly use and take care of boats
- Point of contact on land for emergency situations
Term: June 1st to September 1st
Hours are 4:30pm to 8:30pm, Monday to Friday (except long weekends)